Effective Date: 4/1/2015
Last Modified: 4/1/2015
This Policy applies to and describes the types of information we may collect from you or that you may provide when you visit, use, and interact with our family of websites currently located at:
(collectively the “Websites“).
We collect several types of information from and about users of our Websites, including information:We collect this information directly from you when you provide it to us:
We collect this information automatically as you navigate through and use the Websites:
We may ask you to or you may otherwise provide some personal information if you do any of the following on or through the Websites:
You may choose whether to enter personal information when you visit our Websites. You are not required to do so. If you choose not to provide the information that we request and/or otherwise may be required to do so under certain circumstances listed above, we may be unable to respond to your request, provide a requested service, or proceed with a requested transaction etc. We do, however, collect, store, and/or use personal information when it is voluntarily submitted to us, as noted above.
You should be aware that any personal information provided by you to be published or displayed (“posted”) on any of our Website’s public forums, message boards, product review pages, or any other interactive or social pages (“User Contributions”) can be seen, collected, received, used, copied, searched, commented on and shared by other users of the Websites or third parties who we are not responsible for and are not under our control. As such, we suggest you use your discretion prior to posting any personal information and you assume the risk by doing so. Also, after such information is posted, we may not be able to remove such posted information.
As you navigate through and interact with our Websites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
The information we collect automatically is statistical data and may include personal information, or we may maintain the statistical data or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Websites and to deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
ProLiteracy specifically uses “cookie” technology as part of our online courses, allowing our Websites to send and store data on your computer’s hard drive that keep track of where you are in the online course. As noted above, many web browsers automatically accept cookies by default, but contain an option to turn off the cookie acceptance if you prefer. If you turn off acceptance, the courses will not work properly. We do not allow unrelated third parties to set cookies on ProLiteracy Websites.
ProLiteracy does not use tracking or measurement tools that would allow your individual browsing activity to be tracked across third-party websites or that would give information about you as an individual to third-parties based on your browsing activity.
ProLiteracy will not distribute or sell your personal information to any third party. We use this information to, for example, provide you with support, products, services, and to respond to your message or request, as further detailed below.
We use information that we collect about you or that you provide to us, including any personal information:
We may also use your information to contact you about our own or third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please see the “Opt-Out” Section below.
We also add names and contact information provided on our web pages to our databases so that we can send you information about ProLiteracy products, services, and donor opportunities that might interest you. The information about you in our database is password protected and available only to approved ProLiteracy personnel.
We may disclose aggregated information about our Websites’ users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this Policy:
We may also disclose your personal information:
To opt-out of having your information stored, shared with other parties or receiving communication, please contact us in writing at ProLiteracy Marketing and Communications Department, 101 Wyoming Street, Syracuse, NY 13204, send an email to [email protected], or indicate so on online forms as may be applicable.
Our Websites are not intended for children under 13 years of age, and we do not specifically target the Websites to children under 13 years of age. No one under age 13 may provide any information to, on or through the Websites. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information to, on or through the Websites, use any of the interactive features of the Websites or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us in writing at ProLiteracy Marketing and Communications Department, 101 Wyoming Street, Syracuse, NY 13204, or send an email to [email protected].
California Civil Code Section § 1798.83 permits users of our Websites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us in writing at ProLiteracy Marketing and Communications Department, 101 Wyoming Street, Syracuse, NY 13204, or send an email to [email protected].
If you do not wish to receive physical mail from ProLiteracy, you may call us anytime at -1-888-926-7323 or email us at [email protected] and ask to be removed from our mailing list. You also may opt out of email communications at any time by clicking the Email Preference link that is included at the bottom of every email communication from ProLiteracy by logging in and editing your profile (if you are a member) or by emailing [email protected].
We have implemented measures designed to secure your personal information under our control from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password(s) for access to certain parts of our Websites, you are responsible for keeping this password(s) confidential. We ask you not to share your password(s) with anyone. We urge you to be careful about giving out information in any public areas of the Website. The information you share in public areas may be viewed by any user of the Website.
Unfortunately, no computer system nor the transmission of information via the internet is completely secure. Although we have implemented commercially reasonable safeguards to protect your personal information that we collect and store, no data security safeguards are foolproof and we cannot guarantee the security of your personal information. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites.
Your privacy is very important to us. We rely on the good will and generosity of our supporters and want to make sure that your experience with ProLiteracy is as positive as possible. If you have concerns about your privacy with ProLiteracy, please contact us at:
308 Maltbie Street, Suite 100
Syracuse, NY 13204